Lonsid's after-sales service leads the market and has been awarded with 5-star service certification and 12-star service system perfection certification
In the field of water purifiers, Lonsid Group has always led the market with its excellent product quality and innovative technology. Recently, Lonsid's after-sales service has also been highly recognized by the market, andin terms of after-sales service and after-sales service system perfection, it has obtained the excellent grade certification of 5-star and 12-star respectively.
(After-sales service system perfection and after-sales service certification)
Adhere to quality service, ensurethe drinking water safety
It is well known that after-sales service certification is an important standard to measure the quality of enterprise service, "12-star after-sales service system perfection" is the authoritative certification approved by the state, but also the professional recognition of the service system capability of Lonsidcompany
In terms of after-sales service, Lonsidcompany always adheres to the service concept of "service beginning from the moment that the product is delivered to the homes", has a comprehensive and perfect pre-sale, sale, after-sales service system and professional after-sales service department, not only built 36 after-sales service centers, More than 10,000 service outlets, hundreds of thousands times of door-to-door services every year, but also adhering to the "customer-centric ", relying on professional service capabilities, combined with customer needs to accurately custom water purification solutions. It is committed to providing users with one-stop service from the system design, delivery, installation to after-sales, bringing comfortable experience to consumers' home life.
(Service personnel on-site service)
In addition, the company also uses advanced Internet technology to optimize the after-sales service process and improve the efficiency and quality of service. Through the digital management platform, Lonsid Online APP, we provide comprehensive, detailed and professional training for after-sales service personnel, aiming to bring users a more intimate and high-quality service experience.
Focus on the field of water purification, and conduct the strict control to the product quality
As a large enterprise focusing on the design, development, production and sales of healthy drinking water equipment, Lonsid company has been committed to the pursuit of excellence in the field of water purification for more than 30 years, and has created a series of products to meet various market needs such asUFdirect drinking machine, pipeline direct drinking water dispensers, public direct drinking machine,desktop water dispensers and water coolers, water purifiers and filtration system, reverse osmosis water purifiers. It is understood that in order to ensure the excellent quality of products, the company has established a leading domestic R & D center andthetesting center with complete experimental equipment, strictly control every link from the raw material procurement to the production, testing and delivery, to ensure that each water purification product meets high standards of quality requirements, and has won authoritative certification certificates and a number of patents at home and abroad.
(Test center)
In order to further improve production efficiency and product quality, in 2019, Lonsidproposed the "digital transformation" strategy, and invested tens of millions of yuan in technological improvement and upgrading in recent years, creating three digital workshops such as filters production workshop, injection molding workshop, and Class 10,000 clean workshop, upgrading Lonsid's existing factories into Lonsidsmart factories, using Internet of Things technology and monitoring technology, improved the controllability of the production process, and truly realized the high-tech, high standards and high efficiency!
The after-sales certificate won by Lonsidis not only a high recognition of the company's after-sales service, but also an affirmation of the brand's persistent pursuit of product quality, technological innovation and user experience. It is believed that the achievements of Lonsidnot only set an example for the industry, but also inspire more enterprises to continuously improve product quality and service level, and escort the better life of consumers. In the future, Lonsidwill continue to strive for excellence in the field of water purifiers to provide users with safer and more convenient drinking water purification solutions and after-sales service guarantees.